Skip to main content

Privacy Policy

Effective Date: June 1, 2024 | Last Updated: March 6, 2026

This Privacy Policy ("Policy") applies to autorx.app and all products and services offered by XJoin LLC, doing business as AutoRx ("Company," "we," "us," or "our"). By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personally identifiable information when you voluntarily provide it, including:

  • Email address
  • Account credentials for shop management systems (e.g., Tekmetric, Shopmonkey)
  • Contact information provided through forms or email correspondence

We do not collect personal information unless you voluntarily provide it. You may be required to provide certain information when registering for an account, subscribing to a service, or contacting us.

2. How We Use Your Information

We collect and use your personal information to:

  • Operate and deliver the services you have requested
  • Provide you with information, products, or services you request from us
  • Send notices about your account
  • Carry out our obligations and enforce our rights
  • Notify you about changes to our products or services
  • For any other purpose with your consent

3. Sharing with Third Parties

We do not sell, rent, or lease customer data to third parties.

We may share data with trusted service providers who help us operate our business (e.g., cloud hosting, payment processing, notification delivery). These providers are contractually prohibited from using your information except to provide services on our behalf and are required to maintain its confidentiality.

We may disclose your information without notice if required by law or in good faith belief that such action is necessary to: (a) comply with legal process; (b) protect and defend our rights or property; or (c) protect the personal safety of our users or the public.

4. Automatically Collected Information

We may automatically collect information about your device and browsing activity, including IP address, browser type, domain names, access times, and referring website addresses. This information is used for service operation, quality maintenance, and general usage statistics.

5. Cookies

Our website may use cookies to personalize your experience. Cookies are text files placed on your device by a web server to recall your preferences on subsequent visits. You can configure your browser to decline cookies, though some features may not function as intended.

6. Data Security

We implement industry-standard security measures to protect your information:

  • TLS/SSL encryption for data in transit
  • Encryption at rest for sensitive data
  • Secure cloud infrastructure with access controls
  • Regular review and updates to security practices

While we strive to protect your information, no method of transmission over the Internet is 100% secure. You acknowledge that there are inherent security and privacy limitations beyond our control.

7. Right to Deletion

You may request deletion of your personal information by emailing support@autorx.app with a verifiable request. Upon receiving your request, we will:

  • Delete your personal information from our records
  • Direct our service providers to delete your information from their records

We may not be able to comply with deletion requests when retention is necessary to complete a transaction, detect security incidents, comply with legal obligations, or exercise free speech rights.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you are under 13, you must obtain parent or guardian permission before using our services.

9. External Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.

10. Email Communications

We may contact you via email for announcements, promotional offers, alerts, confirmations, or other communications. You may opt out of marketing emails by clicking the unsubscribe link included in those messages.

11. Changes to This Policy

We reserve the right to update this Policy at any time. Significant changes will be communicated via email or by posting the updated Policy on our website. Your continued use of our services after changes constitutes acceptance of the modified Policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

XJoin LLC (DBA AutoRx)
Nampa, Idaho
Email: support@autorx.app